fb999 Privacy Policy

Effective Date: January 1, 2026

1. Introduction

fb999 ("we", "our", "us") is committed to protecting the privacy and personal data of every user who accesses our platform at https://fb999.bar. This Privacy Policy explains in clear, formal terms what information we collect, how we use it, with whom we may share it, and the rights you hold as a user.

By registering an account or continuing to use fb999, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this document, please discontinue use of our platform immediately. This policy applies to all users across Bangladesh, including those from Dhaka, Chittagong, Sylhet, Rajshahi, and all other regions.

2. Information We Collect

When you create an account, place bets, deposit funds, or contact our support team, we may collect the following categories of personal data:

• Identity data: full name, date of birth, nationality, and a copy of a government-issued photo ID for age and identity verification purposes. We strictly enforce the 21+ age requirement.
• Contact data: email address, mobile phone number, and residential city or region within Bangladesh.
• Financial data: payment method details (bKash number, Nagad account, Rocket mobile banking reference), transaction history, deposit and withdrawal records. We do not store full card numbers or banking credentials.
• Technical data: IP address, browser type, device model, operating system version, session duration, pages visited, and referral source.
• Behavioral data: betting patterns, game preferences, session frequency, and responsible gaming flags where applicable, to help us provide a safer and more personalized experience.

3. How We Use Your Information

fb999 processes your personal data for the following specific and legitimate purposes:

• Account management: to create, verify, and maintain your fb999 account, including confirming that you meet the minimum age requirement of 21 years.
• Payment processing: to facilitate deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other supported payment gateways, and to maintain accurate financial records for each transaction.
• Customer support: to respond to your queries, resolve disputes, investigate complaints, and generally improve the quality of our player assistance team.
• Platform improvement and analytics: to monitor site performance, diagnose technical errors, analyze user behavior in aggregate, and enhance the features, games, and betting markets we offer — including cricket, BPL, IPL, T20 World Cup, and popular slot titles.

4. Data Sharing and Disclosure

fb999 does not sell or rent your personal data to any third party for marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating the platform (e.g., payment processors, KYC verification providers, cloud hosting infrastructure). These partners are bound by strict data processing agreements and may not use your data for their own commercial purposes.
• Legal obligations: when we are required by applicable law, regulation, or a valid court order to disclose personal information. We will notify you of such disclosures unless legally prohibited from doing so.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the successor entity, provided they agree to honor this Privacy Policy.

5. Cookies and Tracking Technologies

fb999 uses cookies and similar tracking technologies to enhance platform performance, remember your preferences, and analyze usage patterns. Strictly necessary cookies are always active because they are essential for the site to function correctly. You may configure your browser settings to decline optional cookies; however, doing so may limit certain features of the platform, such as retaining your login session or displaying personalized promotions. We do not use cookies to track your activity across unrelated websites.

6. Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable legal obligations. Specifically:

• Active account data is retained for the full duration of your account's existence on fb999, plus a reasonable period thereafter to handle any outstanding disputes or regulatory inquiries.
• Financial and transaction records are kept for a minimum period consistent with applicable financial regulations, after which they are securely deleted or anonymized.
• Data collected for fraud prevention, responsible gaming monitoring, and self-exclusion enforcement may be retained for longer periods to ensure the safety and integrity of our platform.

7. Data Security

fb999 employs industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure storage environments with access controls, and regular security audits. While we take every reasonable precaution, no digital transmission or storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify you in a timely manner and take immediate steps to contain the incident.

8. Your Rights as a User

You have the following rights with respect to your personal data held by fb999. To exercise any of these rights, please contact us at [email protected]: (a) Right of access — you may request a copy of the personal data we hold about you; (b) Right to rectification — you may ask us to correct any inaccurate or incomplete data; (c) Right to erasure — subject to legal retention requirements, you may request deletion of your personal data; (d) Right to restrict processing — you may ask us to pause processing of your data in certain circumstances; (e) Right to data portability — you may request your data in a structured, machine-readable format where technically feasible; (f) Right to object — you may object to processing based on legitimate interests at any time. We will respond to all valid requests within a reasonable timeframe.

9. Children and Minors

fb999 is strictly an adult platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that your minor child has provided personal information to fb999, please contact us immediately at [email protected] and we will take prompt action to delete the data and close any such account. We use age-verification procedures to enforce this policy and protect younger individuals from accessing gambling services.

10. Third-Party Links and Services

fb999 may display links to or integrate with third-party services, game studios (including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), and payment partners (including bKash, Nagad, Rocket, and Upay). This Privacy Policy applies solely to data processed by fb999. We are not responsible for the privacy practices of third-party providers; we encourage you to review their respective privacy policies before using their services directly. Our integration with these providers is limited to facilitating gameplay and payment; we do not grant them unrestricted access to your personal data.

11. Changes to This Privacy Policy

fb999 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the evolution of our platform. When we make material changes, we will update the Effective Date shown at the top of this document and, where appropriate, notify registered users by email. Your continued use of the platform after any such update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how fb999 handles your personal data, please reach our support team by email at [email protected]. We are available to assist you 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6). All privacy-related communications must be submitted in writing via email for proper documentation and traceability.

Frequently Asked Questions

Does fb999 sell my personal data to third parties?

No. fb999 never sells or rents your personal data to third parties for marketing or any other commercial purpose. We share data only with trusted service providers who operate under strict data processing agreements, or when legally required to do so.

How do I request deletion of my personal data?

You can submit a data deletion request by emailing [email protected] with the subject line 'Data Deletion Request'. Include your registered account details for verification. We will process your request in accordance with applicable legal retention obligations and confirm the outcome within a reasonable timeframe.

Is my payment information (bKash, Nagad) stored securely?

Yes. fb999 uses SSL encryption and secure storage environments to protect financial data. We store only the minimum necessary payment reference information required to process transactions and comply with record-keeping obligations. We do not store full account passwords or complete card numbers.

Can I access the personal data fb999 holds about me?

Yes. You have the right to request a copy of the personal data we hold about you at any time. Email [email protected] with your account details and the subject 'Data Access Request'. We will respond with a summary of your data within a reasonable period, subject to identity verification.