Responsible Gaming at fb999

We believe gambling should be fun, controlled, and never harmful. fb999 provides every Bangladeshi player with the tools and knowledge to enjoy games safely — for adults aged 21 and above only.

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Gambling is intended for entertainment purposes only. It carries financial risk and can become addictive. If you feel gambling is negatively affecting your life, please use our tools below or contact our support team immediately.

Our Commitment to Safe Play

At fb999, responsible gaming is not just a policy — it is a core part of how we operate. We understand that online gambling can pose real challenges for some players, particularly when it transitions from leisure into a compulsion. Our platform serves thousands of players across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, and we take our duty of care seriously.

We are committed to providing a safe, fair, and transparent gaming environment. Our platform uses SSL encryption to protect your data, and we apply strict age verification standards to ensure no one under 21 years of age can access our services. We encourage all players to treat gambling as a form of entertainment — not as a source of income or a way to solve financial problems.

21+ Only players aged 21 and above are permitted on fb999.

If you are under 21 years of age, you are prohibited from creating an account or placing bets on fb999. We apply identity checks during registration and reserve the right to close any account that cannot confirm a player is 21 or older. Parents and guardians are encouraged to use parental control tools to prevent underage access to gambling websites.

Responsible Gaming Tools

fb999 provides a suite of player-protection features designed to help you stay in control of your gambling activity at all times. These tools are available to every registered player.

🔒 Self-Exclusion

Permanently or temporarily exclude yourself from all gambling activity on fb999 if you need a full break from the platform.

💰 Deposit Limits

Set daily, weekly, or monthly deposit caps on your account via bKash, Nagad, or Rocket to keep spending within your personal budget.

⏰ Time-Out

Take a short break from gambling by activating a cooling-off period of 24 hours, 7 days, or 30 days — with no possibility to override until the period expires.

🧠 Reality Check

Receive periodic session reminders showing how long you have been playing and how much you have wagered during that session.

👨‍👩‍👧 Minor Protection

Strict 21+ age verification is enforced at registration. We recommend parental control software for households with minors.

📊 Activity History

Review your full betting and transaction history at any time to monitor patterns and make informed decisions about your play.

Player Protection Tools — How to Access Them

All responsible gaming controls are accessible directly from your account settings. To activate any of the following tools, log in to your fb999 account and navigate to 'My Account' — 'Responsible Gaming'. Our support team at [email protected] can also assist you in setting up any of these features immediately.

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Activate Self-Exclusion
Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose a duration (minimum 6 months) or request a permanent exclusion. The exclusion takes effect within 24 hours and cannot be reversed during the chosen period.
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Set a Deposit Limit
Go to Account Settings → Responsible Gaming → Deposit Limits. Enter your preferred daily, weekly, or monthly cap in BDT. Limits take effect immediately; increases require a 7-day cooling period before they apply.
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Request a Time-Out
Go to Account Settings → Responsible Gaming → Take a Break. Select 24 hours, 7 days, or 30 days. Your account will be fully suspended for that period — you cannot log in, deposit, or place bets until the period ends.
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Enable Session Reminders
Go to Account Settings → Notifications → Session Reminders. Set pop-up alerts to appear every 30, 60, or 90 minutes during an active gaming session to help you keep track of time.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, education, or background. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help.

  • Spending more money on gambling than you can afford to lose
  • Chasing losses by placing increasingly larger bets
  • Neglecting work, family, or personal responsibilities due to gambling
  • Borrowing money or selling belongings to fund gambling activity
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to friends or family about how much time or money is spent gambling

Recognising these warning signs early is the first step to regaining control. fb999's support team is available around the clock — reach us at [email protected]. Remember: help is always available, and seeking it is a sign of strength, not weakness.

Frequently Asked Questions

Log in to your fb999 account and navigate to Account Settings, then Responsible Gaming, then Self-Exclusion. Select your preferred exclusion period — from 6 months up to permanent — and confirm. The exclusion takes effect within 24 hours. You can also request immediate exclusion by emailing [email protected].
Yes. fb999 allows you to set daily, weekly, and monthly deposit limits in BDT directly from your account settings. Limits take effect immediately. If you want to increase a limit, there is a mandatory 7-day waiting period before the higher limit applies, which gives you time to reconsider.
Any remaining real-money balance in your account at the time of self-exclusion will be made available for withdrawal before the account is suspended. Please contact [email protected] to arrange the withdrawal of your funds during the exclusion process.
Yes. fb999 strictly enforces a 21+ age policy. Players must be at least 21 years old to register and play. We verify age during the account registration process, and any account found to belong to a player under 21 will be closed immediately and any funds returned.
Contact our support team at [email protected] for immediate assistance. Our team can help you activate self-exclusion, deposit limits, or cooling-off periods right away. We also encourage you to speak with a trusted family member or counsellor if you are concerned about your gambling habits.

Get Support Now

If you or someone you know is struggling with gambling-related problems, please reach out to our dedicated support team. We treat all communications confidentially and with care. You are not alone.

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fb999 Responsible Gaming Support
Our support team is available 24 hours a day, 7 days a week — including during Eid, Pohela Boishakh, and all public holidays — to help you with any responsible gaming concern. Send us an email and we will respond within 2 hours.
[email protected]

We are here to help — not to judge. Whether you want to set a deposit limit, take a break, or discuss a concern, our team will assist you promptly and discreetly. Gambling should always remain an enjoyable activity, and we will do everything we can to help you keep it that way.

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